The MagneTrainer comes with a full One Year Warranty on
All parts and labor. This warranty is for US customers
only. Outside of the US the warranty depends on your
3D Innovations warrants the MagneTrainer and accessories against defects in material or workmanship for a full year. Pursuant to this Warranty, 3D Innovations will, at its option, repair or replace the object.
Parts: All parts are covered under this warranty.
Labor: All labor is covered under this warranty. In most cases a local bike shop can perform the repairs and the labor charge is reimbursed to the customer.
Shipping: For the first 30 days, 3D Innovations pays for all shipping. After the first 30 days, 3D Innovations pays for the shipping to the customer and the customer pays for the shipping to 3D Innovations. In most cases there will be no shipping cost since a local bike shop can perform the repairs. The labor charge of the bike shop is reimbursed to the customer.
Contact us by phone or email to assist you with your repair
Phone: 1-877-426-3292, select "Technical Support".
Email: MagneTrainer Repairs
"I am immensely pleased with both the build quality and the resistance. This will provide good solid exercise when couch-bound. Great for those of us who don't like to go out in the cold and/or have small apartments."